>> We accept exchange of sizes if the item that customers have purchased is too small or too big. In the case that the size required is not available, we allow exchange to the other equivalent value items. However, shipping cost need to be bear by customer.
>> We examine all items before shipping out to customer. However in rare cases where item is found damage upon received, we will exchange the damage clothing with a new one with shipping cost bear by us. In cases where there is no available stock for exchange, customer may choose to get refund and return the item to us or exchange to other equivalent value items.
RETURN/EXCHANGE NOT ACCEPTED FOR THE FOLLOWING REASONS:
>> Color different from photos due to lighting effect
>> Measurements differs by 1cm to 3cm
>> Minor loose threads, irregular folds or wrinkles caused by crumpling
>> Washable stain
>> Unhappiness with design, pattern or color
>> Color stain after wash due to improper handling
Item return must be in original condition.
Please return your purchase to the following address:
Double Style Closet (Karen Chung)
40, Jalan Bayu 7/4,
Taman Nusa Bayu
79200, Nusajaya, Johor, Malaysia.
Please contact us at [email protected] or +6012-7260503 if you have any questions or doubts.